Broker Check
Nicole Fajardo

Nicole Fajardo

Operations & Client Relations Manager

With an impressive track record spanning over a decade in customer service, Nicole brings a wealth of expertise to our team. She deeply values collaboration and thrives in a supportive team environment, making her an invaluable asset to both our clients and fellow team members. Nicole's exceptional communication skills and remarkable organizational abilities ensure seamless interactions and contribute to the cohesive dynamic of our office.

Since joining John Stokes Financial in 2015, Nicole leads our Operations and Client Services department and has played a pivotal role acting as an executive assistant to John. Working closely with every member of our team, she ensures that client engagement is handled with utmost care, compliance measures are strictly adhered to, and internal policies are diligently followed. Nicole's commitment to ongoing learning empowers her to incorporate cutting-edge resources and technologies, constantly enhancing the client experience we deliver at John Stokes Financial. She also collaborates closely with John in business development, driving the team towards new goals that ultimately benefit our valued clients.

Originally from the Bay Area, Nicole's educational background includes a B.A. in Psychology and Social Behavior from the University of California, Irvine. This academic foundation enriches her ability to understand and effectively address the unique needs of our diverse clientele. Outside of her professional endeavors, Nicole finds profound joy in her role as a loving mother to her two children, cherishing quality time spent with her family beyond the confines of the office. With her passion for basketball, she finds fulfillment in staying active and pursuing personal growth. Nicole's previous experience as a Registered Veterinary Technician stands as a testament to her deep love for animals, and she wholeheartedly cares for her cherished pets, including her beloved cat Mew Two and faithful dog Misty.

Nicole's extensive customer service background, strong organizational prowess, and unwavering commitment to continuous improvement make her an invaluable member of our team. Her dedication to delivering exceptional client experiences, combined with her multifaceted personal interests, brings a well-rounded and compassionate approach to her role at John Stokes Financial. We are proud to have Nicole as an integral part of our team, as she consistently goes above and beyond to ensure our clients' financial well-being and overall satisfaction.